Privacy Policy
Last updated: October 9, 2024
Table of Contents
AyudaFit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
Personal Information
- Account information (name, email address)
- Profile data (fitness goals, measurements, experience level)
- Contact information for coach-athlete connections
Fitness Data
- Workout data and exercise completion tracking
- Progress photos and measurements
- Exercise feedback and comments
- Training schedules and routine assignments
Communication Data
- Messages between coaches and athletes
- Media files shared in conversations
- Workout-related feedback and interactions
Technical Information
- Device information and usage analytics
- App performance and crash reports
- IP address and general location data
- Payment information (processed via RevenueCat and Google Play)
2. How We Use Information
- Provide personalized coaching services and workout plans
- Track workout progress and fitness goals
- Enable secure communication between coaches and athletes
- Process subscription payments, manage billing, and handle subscription cancellations
- Improve app functionality and user experience
- Send workout reminders and notifications (with your consent)
- Provide customer support and respond to inquiries
- Ensure security and prevent fraudulent activity
3. Information Sharing
Coach-Athlete Relationships
We share workout data, progress information, and communication between coaches and athletes based on explicit consent and established coaching relationships within the app.
Service Providers
- Payment processing via RevenueCat and Google Play
- Cloud storage and backend services via Supabase
- Analytics providers (anonymized data only)
- Customer support and communication tools
What We Don't Do
- We never sell your personal data to third parties
- We don't share your information for marketing purposes
- We don't provide access to unauthorized parties
4. Data Storage and Security
Security Measures
- Data encrypted in transit using HTTPS/TLS protocols
- Secure cloud hosting via Supabase with industry-standard encryption
- Regular security updates and vulnerability assessments
- Access controls and authentication requirements
Data Storage
- Primary data stored securely with Supabase (PostgreSQL)
- Media files stored in secure cloud storage
- Payment data processed by RevenueCat and Google Play (not stored by us)
- Backup systems with encryption and access controls
5. Your Rights
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Account Deletion: Permanently delete your account and all associated data through the app's account settings
- Data Portability: Export your workout and progress data
- Privacy Controls: Manage coach visibility and sharing settings
- Communication Preferences: Control notification settings
Account Deletion Process
You can delete your account directly through the app's account settings. When you delete your account:
- Any active subscription will be automatically cancelled
- All your data is permanently deleted immediately
- This action cannot be undone or reversed
- You will be signed out of all devices
- Your account cannot be recovered after deletion
To exercise these rights, contact us at privacy@ayudafit.com.
6. Third-Party Services
7. Data Retention
Active Accounts
Data retained while your account is active and for legitimate business purposes.
Deleted Accounts
Personal data deleted immediately upon account deletion. Subscriptions are automatically cancelled during the deletion process.
Legal Requirements
Some data retained for legal, billing, or security purposes as required by law.
Backup Data
Backup copies and cached data permanently removed within 30 days of account deletion.
8. Children's Privacy
AyudaFit is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are between 13-17 years old, parental consent is required before using our services.
If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.
9. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ayudafit.com
Developer: Eduardo Xavier Salazar Larreategui
Response Time: 48 hours for privacy-related requests
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.